Presidents Choice Financial MASTERCARD Consumer Reviews

Over a year ago, I got into financial difficulties when my personal world dissolved. (End of marriage and blindsided by all the debt as spouse left the country and I was left with it all.) I fell behind on my payments with my PC card. I caught up as soon as I was able and contacted the company for help. Rather than assist they chose to shut down my card (fair) and charge me an additional 8% interest per month. Now, I paid that additional 8% dutifully and ALWAYS paid more than the minimum owed. So COVID happens, and I can no longer pay their ridiculous interest. I called and spoke to 5 different supervisors, 3 of which say, "I can't offer you a settlement amount, but my manager can." And I waited 3 weeks for ANY manager to call me back. Come to be told, the ONLY way I can get out of this hell hole is to go through Debt consolidation. As asking for a settlement amount or a credit of 4% of the absolute ridiculous interest rate they tacked on, DURING A FINANCIAL HARDSHIP, is too much (as it would wipe out 55% of my balance.) So congratulations PC Financial, you go down in my books as the worst company I've ever dealt with, your greed has taken you from any sort of humanity. Congrats on charging me an additional $2500 in interest on a $2700 balance in one year. Do NOT sign up for ANY of their services.

Not a good card company. Played havoc with my limit, bringing it up, then bringing it back down in two separate chunks in the midst of the COVID crisis. Even though the card was kept for a long time, utilization of other cards due to needing to suddenly build a WFH space justified their behaviour... Never mind that most places don't want to take cash which sat waiting to be deposited when it was safe for my compromised but to get to a bank. No help. No apologies. Oh, and they're raising their rates as soon as it's least needed. Not a great company to work with. Avoid this card.

When I signed up for this card I selected that I want the payment to come from my checking account, not my savings account. But they started to take it out of my savings anyways and then blamed me that I filled out the form wrong and told me to resubmit it. So I did, correctly (again), and they still took it out of the wrong account anyways. After 3 calls over the next 3 months, they continued to assure me the problem would be fixed, and they continued to take the money from the wrong account. Always making me feel like I've made a mistake or misunderstood something. It blows my mind how after months they cannot fix such a simple issue. I do not recommend this card to anyone.

Nov. $10000 limit. Dec. Locked card for security verification. Jan. Unlocked/Completed Jan. Lowered credit Limit and raised interest. I absolutely believe all the terrible reviews that this card is received on this site and others. I wish I would have read them before I signed up. Now there were many other problems with this company that I have just given you the basics. They are liars can't give you a straight answer and I believe there is something really fishy with this company. I feel uncomfortable with them even having my information but what's done is already done. I have four other cards that I've had for years and years and I have never seen or had the problems I do with this thing and those people. Don't get this card unless you are not going to carry a balance.

I received this credit card back in November with a 2500 limit. Used it when on vacation and took some cash advance payment. I noticed they lowered my credit limit to 1600. I always paid on time never missed a payment. I have not used this card for a few months make more than the minimum payments. Now they've lowered my limit to 1200! So this hurts my credit as they lowered my limit again. Well, get this card paid off asap. Worse card ever!

After over 40 years as a loyal Mastercard customer, I asked for a $2,000 credit limit raise. I should mention that I have ALWAYS paid off my credit card in full EVERY month without exception. I was denied. So I phoned (thinking there must be some misunderstanding) to find out why I was denied. The 'manager' told me it was because of many factors: my spending (which was always lower than my credit card limit), mortgage payments (which I don't have as I own my home completely), other credit card debts (I don't have any other credit cards so what was she talking about?!), and credit rating (which is perfect - yes I checked). She couldn't (or wouldn't) be more specific. It was the most ridiculous conversation I had ever had. What fools to deny someone who has the means to pay everything off each month! And if there truly is some kind of problem, she should have told me so I could fix it. I think she just made a mistake and didn't want to admit it. Unfortunately, she isn't the one that suffers.

I only picked up the card because of the free points they gave. A points system is cheap. You would think in store at least they'd offer a good point value but nope. I only used the card once and called there support once. Support took forever and did not resolve my concern (moving points as somehow it created a separate point account for me). Now got a notice of interest rate going up and they will round down on purchase points now. So how do you take a bad card and make it worse? Well, ask presidents choice execs.

I had a PC Mastercard 17 years ago, but I stopped using it 14 years ago. Because my last PC Master was scammed. Then, they sent me a letter. According to the letter, they would close my account, because there was no transaction for the last six months. So, I cut my last PC Mastercard. I paid for all the purchases. 17years later, I applied for PC Mastercard. They denied my application form. I called customer services... I waited for 30mins. According to them, I owe the company money. That's why they denied my application. I didn't know that I owed them money although I paid for everything! They haven't contacted me for 14years! Even though I questioned them, they didn't give me answers. They just gave me many excuses... My last Mastercard account closed completely, but I still have to pay for roughly $900. They couldn't do anything, even though I paid all my purchases off 14 years ago. I don't know where the $900 came from! I'm waiting for the $900 bill from PC Mastercard now. I recommend others never have PC Mastercard.

Started with a credit limit of 7800, kept a high balance for maybe 10 months but always paid more than the minimum every month.
Then I paid 5000$ payment and they reduced my limit 5000$ hurting my credit score. This company is the worst to deal with, I could not get online for 6 months due to an upgrade process that was all to there lack of programming skills. Do yourself a big favour, stay away, you don't need them!

J'ai ma carte depuis une semaine et elle est bloquée depuis ce temps. J'ai appelé 4 fois. J'ai jamais vu un service à la clientèle aussi lent. Minimum une heure d'attente par téléphone. Au premier appel, on me dit qu'on pense que ce n'est pas moi qui fait les achats. J'ai fait un transfert de solde, le taux est intéressant. On débloque ma carte. Deux achats plus tard, ma carte est de nouveau bloquée. Cette fois-ci on ne comprends pas, semble un erreur de leur système. La troisième fois, je raccroche, je m'impatiente. Au quatrième appel, on bloque mon compte car semble-t-il selon mon crédit (pourtant on m'a accordé une limite de 15 000$) mon compte est trop élevé. On me demande un paiement de 2500$ sur le champs car on ne débloque pas mon compte. Le préposé est impoli et bête et me dit que je suis impoli avec lui. Il ne s'entend pas me parler. J'ai jamais vu une compagne de piètre qualité comme ça. Ne faites jamais des affaires avec eux. Dès que mon compte est débloqué, je refais un transfert de solde et ferme mon compte. J'étais si heureuse d'accumuler des points.