Credit Card Reviews

Capital One Platinum Costco MASTERCARD Consumer Reviews

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(190 reviews)
Capital One Platinum Costco MASTERCARD
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Safety measures

by safety@nationaltrans.ca on Jun 14, 2019
2 out of 5 stars

Regardless of PIN, photo and other crazy measures to log in it will be you who pays for fraud transaction. Oh yes! Before you pay that fraud, be ready to be a ping-pong ball between Capital One "safety department" agents.

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Better options out there...

by RJ on Nov 5, 2017
2 out of 5 stars

Reasonably good benefits but certainly not "Costco" worthy. If you are looking for a high end card that you can use for most of your purchases, look elsewhere - there are plenty of better options. The allowed credit limit on this card is ... well, what you would expect for a young person with little to no credit history.

My wife and I were totally floored following a short conversation with a Capital One representative.

We are in our fifties, own three homes, make close to a quarter of a million dollars and have perfect credit. We use this card for almost every purchase me make (from groceries, to restaurants, to trips, etc), consequently maximizing our benefits. We pay our credit card balance each month to avoid interest charges. We have other credit cards that we do not use with limits in the twenty thousands. Recently we wanted to make a furniture purchase with this card but could not because it would exceed our credit limit of 11k. Given our credit history, we figured we would be able to increase this limit with a quick call. Well, lo and behold, the Capital One representative was quick to reject our request. We were both shocked, a request from 11k to 15k, this is really not a big amount! And they call their card "PLATINUM", more like bronze! In the end, we made the purchase with another credit card, a sale that Costco Capital One lost.

We are now looking at other financial institutions with credit cards that would better meet our needs.

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