Walmart MASTERCARD Consumer Reviews

Applied for the Walmart Mastercard to get the $25 discount on our purchases and was told the application didn't go through. 2 weeks later, got the card in the mail. Spent 1.5 hours getting thrown from department to department just getting the card activated (barely able to understand the people on the phone). Went to the store to make a Christmas purchase for $560 and the card was declined. Didn't even prompt me for a PIN. Went home and spent another hour getting thrown from one department to the next and was finally transferred to the Security department. Was told that due to the high purchase amount and first purchase, the card was blocked. They requested that I fax pictures of my ID and utility bill to prove my identity. Firstly, who uses Fax anymore, secondly, why wasn't the PIN prompted to prove my identity, and finally, why would I fax my personal details somewhere that can be used for purposes of fraud. After reading reviews with similar experiences, I decided to cancel my card

Tried to make a purchase and it was declined. By the time I spoke to the 4th agent after verifying my identity over and over and over again. I was steaming mad. Still declined the purchase. Looked like an idiot in front of people in the store. Worst clown show ever!

I changed my number and they still tried contacting me on an old phone number... Poor security, that shouldn’t happen Unauthorized credit checks, they did a credit check on me for absolutely no reason the other day. I didn't apply for a new card or anything and my bill was fully paid off. There was zero need for this credit check and I will be reporting them to Transunion as why should my credit score get lowered for no reason? No!!! Be careful. They will harass you with Promotion phone calls, which is completely dumb in a time when phone scammers are at an all-time high. Send a letter like all other reputable companies, so unprofessional and behind the times. Also even when you are in the store they will try to pressure you into their cards if you have one they will try to upgrade you to a new one, if you say no they try again. No means, no. I literally started checking out at self-checkouts to not be harassed and they sent ppl over there to try to get ppl to sign up, it’s so annoying. I had to tell the guy working there “look I come to self-checkout to not be bothered about your credit card”. The small savings are simply not worth the massive annoyance. Unprofessional!

Every time when I use it for online shopping by choosing this card being asked way too many questions to verify and still got blocked or failed for the purchase. After called finally have it done purchased 2 smartphones with all my expenses in the bill around 4000+ THE NIGHTMARE! After the first month starts they send my balance to the report card center before the due day of my bill and caused my credit score dropped 14 points!!! I will never use this card again! I also STAY AWAY WALMART STORE due to the self-checkout doesn't support pay pass or google pay in the year of 2020! I mean come on, Walmart!!!

I went for the scam to save $25 on my purchase worst mistake in a long long time. I had no intention of activating this card thought not a bad idea to have it in case I ever need it. I have over an 800 credit rating and currently have a Visa and Mastercard from other banks. I bought a bbq at Walmart and scammed into the $25 off on the purchase. As soon as I got the statement I mailed a cheque for the full amount. My phone started ringing 1888 numbers 4-5 times every day the people phoning me were from somewhere in the world but could not be understood so I started ignoring these calls thinking they just wanted me to activate the card. 2 days ago I received another statement saying I was in arrears and they started adding interest. I phoned their customer service line about taking 1 hour and explained all and they said they never received the cheque and they would be sending it to collections soon then he told me that they don't accept cheques on the invoice it says make your cheque payable to... I told him this and he said he had to transfer me to a higher level of customer service back on hold for 45 minutes the next person I could only describe as possibly a french east Indian who was impossible to understand. I gave up all together about 2.5 hours later. I phoned the Walmart store and talked to the manager she said this is all a common story I cancelled my cheque costing me $13 and with another $6 interest charge I have no choice but to go to the store and pay it to save my plus 800 credit rating. The cheque has not been cashed. For your own peace of mind STAY AWAY DO NOY BITE NOTHING BUT A HUGE SCAM shame on Walmart and shame on Mastercard I learned a valuable lesson STAY AWAY AS FAR AS YOU CAN! It would only let me give 1 star I would rate them at least a MINUS 10

The fraud was committed on my card for over 400.00$!!! Walmart Mastercard only deducted 120.00$, they still have 306.00$ of my money. I was told I waited too long to file the complaint and that I should have been keeping track of my statements. I agree I was not reading my statements, that's my bad. They still owe me my money.

This is the worst credit card company no should ever deal with. I have a credit limit of $6100, but they blocked me from buying an airline ticket for $4000 when I have a balance of 5000+ in my credit. Now, I missed several deals because they keep declining reservations. What's the point of having this ridiculous credit company. The point of having a credit card is for people to make purchases when they don't have money at hand and to make travel tickets purchases that can't be made through debits. I put my own money on this credit card and I still blocked.

I was away in a different country, the borders were closed due to Covid-19 when I returned 9 months later. They cancelled my Walmart Mastercard. I had close to $600 in reward dollars. They took that, customer service was a nightmare. Never again, read reviews before trusting these scam credit card companies. Walmart rewards belong to Capital One. What's in your wallet. Certainly isn't Walmart rewards or Capital One. And for the record was is Walmart supporting these thieves.

ZERO OUT OF 5!!! This is the most terrible experience I've ever had with credit cards. I called their customer service number to close my Walmart Mastercard but someone convinced me not to close it instead avail of balance transfer promo which I can pay it for 6 months (installment/divided equally). I said ok I will get it to make an easy equal monthly installment payment for 6 months. They said they will send me cheques which I can fill up for 4,400. I did fill the cheques, deposit to our account then after clearing I fully paid one of my visa cards. When I received the 1st statement which includes this balance transfer thing, it says my outstanding balance is my recent expenses + total balance transfer that I borrowed. What did I divide the B transfer promo to 6 months and added my recent purchases and paid that? When I received the next statement they charged me a huge amount for both purchase interest & cash interest. I called them why and they said I did not fully pay all the balance in my account. They said including the balance transfer. OMG! I was advised to pay it for 6 equal monthly payment & now they charged me with purchase & cash interests which not supposed to be. I paid huge interest for this non-sense, not helpful company I can say greedy. Will close this card soon after I fully paid this company full of lies!!!