Walmart MASTERCARD Consumer Reviews

Worst customer service, charges are being made without any order placed. I have been wrongly charged twice and nothing was done about it. Called the customer service and no help, they were very rude.

An interest charge is applied to my Walmart Mastercard account, despite having made a payment before the due date. I spent over an hour on the phone with a customer service supervisor attempting to resolve this matter, but unfortunately, the experience was unpleasant. I was treated rudely.

Card was pushed on me when I entered the store. Received the card and activating it was no problem. But then the problems started:
I could not find a method on-line to institute per-authorized payment, which i have on all my credit cards.
So I received a bill in the mail and I mailed a check (#006) in the pre-addressed envelope for the full amount. Check was not cashed. Next month I received a statement which included the balance for the previous month plus an outrageous interest on that balance. I mailed another check (#007) for the full amount and called them. Could not understand the person I was talking to (probably some off-shore service) and finally gave up.
Received a new statement with threatening letter demanding payment, or else.
Again, tried to talk to them over the phone without result. I was on the phone for more than one and a half hour, being transferred back and forth. They claimed that they had not received either check. I had no choice but to give up.
In order to cut the crap I went to Walmart Customer Service and paid the total balance by debit card. Meanwhile I had already cancelled the Walmart credit card.
Now It seems that suddenly they found one of my checks (#008) because I noticed that it was cashed on my bank statement. So now Walmart owes me $435.12
Still no sign of the previous check but I am sure that they will try to cash that one too if they finally find it.
Please stay away from this corporate credit card scam, and if you already have one, I suggest you cancel it and cut it up.

There are numerous fraudulent purchases on this card. Upon activating your account, you'll incur unexpected insurance fees monthly, stemming from purchases you're unaware of. Even if you make calls to cancel all of them, all of them will automatically recur again in the next year. They won't rebate your account balance for these charges, leaving you to cover the bill yourself or risk damaging your credit. Instead, they routinely issue new cards with supposedly rebated balances, which often isn't the case upon account inspection after card receipt. Regarding customer service, they always fail to address customer issues, employing convoluted language to create further complications rather than offering straightforward solutions.

Had got this credit card when i came to Canada in 2020. Used it few times. Always paid minimum amount even after not using the card. got interest charge every month. was told there is insurance on my card which i was never told about. never got an email or the statement. Called customer service to cancel the the credit card and asked how I can pay 889 dollars even after not using the card that much. Instead of giving a proper response and completing the conversation they kept on asking me is there anything else. Faked the accent of talking nicely to customer. Will never buy this card again. Worse customer service ever.

Wal-Mart MC sends out the bills to customers on the 5th of every month and charges the interest to your credit card on the 6th of every month(that is only 1 day after a customer receives their monthly bill) so that customers would have to pay more interest without given a chance to make the minimum payment to take down the interest before the interest is posted onto the credit card balance. This is dirty business on Wal-Mart's part. Any other credit gives the customers a chance to make their minimum monthly payment before the due date towards the interest before it the interest is charged onto the current credit card balance, that is what the minimum payment is, it is to pay off the interest and not the principle.

You figure at 20+ percent interest on the Wal-Mart credit card is making enough money without robbing their customers and leaving a bad impression, I don't think I will shop at Wal-Mart as much anymore and I do not recommend their MasterCard. Thanks Wal-Mart for raping your customers!

My spouse was having problems with his card. It was being declined for $14.00 purchases. We pay our bill on time! Eventually it was replaced.
Now my card isn’t working. I tried using it 3 different times and the card isn’t even recognized. Made a call today and I got the run around, then they ended the call. I was annoyed but not rude. So, I have to try again. It’s better to just not use the card rather than return it as it will affect your credit score.
It’s CHRISTMAS time. The time when you spend money, like it or not! Walmart is missing out on our sales.

Four months ago I put a block on my Mastercard at my own request, today I received a bill for 625 dollars, these are unreliable.

Be aware they will give you the wrong information!
My credit was 2000.
I want to buy a voyage that cost 3000 and the agent tells me to make a payment of 1800 which will allow them to have the extra money and they will apply it to buy the ticket.
The money comes in and I have 3800.
The surprise is they will not use this 1800 they will keep it on the side and when you need to pay a payment on your credit card they apply it for payment so the money 1800 I paid I can’t use and will be only for payment so now I am financing Walmart also they will not pay back the money or return it.
Don’t use this credit card company or Walmart
I have filed a complaint with the Bureau de cunsomateur Quebec they say they can’t do that
So we are waiting...

Bunch of scammers!
They continue to add an over-limit fee when I'm not over and refuse to waive it.
Worst customer service representatives, they do not actually assist - it's all scripted responses.
HIGH interest rates.
Save yourself the hassle!