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CIBC Aventura VISA INFINITE Card Consumer Reviews

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(55 reviews)
CIBC Aventura VISA INFINITE Card
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Customer service non-existent!

by Tove Redeby on Jul 12, 2021
1 out of 5 stars

I have booked a flight with CIBC rewards, and I am abroad and I need to book my ticket, and I have currently been waiting for 3,5 hours on the phone (paying for minutes, as I am calling Canada from a foreign country).
I thought being a CIBC Visa customer would come with some perks, but instead, it comes with nothing but uncertainty and pain.
As soon as I am home from this trip, I will change to another VISA card!
DO NOT CHOOSE CIBC VISA for travel point and service - the service you'll get is nothing!

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Phone wait times Trip Booking / Changes