Tangerine MASTERCARD Consumer Reviews

Just have this card, will cancel it soon. Their customer service do nothing but make trouble. Not recommend!

I always pay my balance for any bill on the due date using my online banking. Only Tangerine charged me interests for 5 times over the past 2 years of usage. The reason they told me they need at least 3 days to receive the money, but why not set up due day earlier if you slow on receiving money? If you have a Tangerine card, you have to mark your calendar at least 3 days ahead of the due date, but what's the point of the due date in that case? I know it may not be an issue for someone, but I never had any issue paying the balance on a due day with any billing, only with Tangerine!!! And they blame me for not sending payment sooner, said they only care when they receive money instead of when I send payment. Can't deal with them anymore!

Contacting Customer Service is absolutely ridiculous. Constant voice prompts and then wait; wait; wait! This last experience was with a telephone representative that appeared to not care less about my enquiry. Even when I mentioned stopping the use of the Tangerine card, it did not matter to him. I will pay the next statement, which should have the "final" total owing, and that will be the end of my experience with Tangerine! Anyone that asks me of my opinion, I will tell them to "DEFINITELY" "DO NOT" use Tangerine.

Worst experience ever. Deceptive marketing on its 2% cash rebate. Refuse to recognize recurring bill payment category setup for 2%. Give nonsense story, blah blah blah. Avoid this card like the plague. Have to wait forever for customer service. Don't even allow me to close the account. Imagine that!!!

Negative experience with this card. I would recommend another selection. I'm going back to my PC credit card.

My recommendation: Keep far away from this card if you don't want to pull your hair out trying to keep it paid off.

Probably one of the worst credit cards that I have ever had when it comes to tracking the finances.

The available credit is never correct. If you have more available credit (so your limit is $1000 and you paid $1100), you don't see anything above your limit.

If you try to pay the credit card based off of the available credit, you're buggered.

The only way that I could pay this card off accurately was to pay it line item by line item. As you could imagine, that was fairly tedious but it kept me paid off. I decided to see if they fixed their crappy available credit issue and started paying off based off of a sum from the last time I paid off the card. BIG mistake. I don't know how much I owe now.

Try asking customer service to see what didn't get paid off and what did and you're done. They tell you what the estimate to be the amount you owe, but give the disclaimer that somethings may not have shown up yet.

To compare, when I've used the CIBC Visa, TD Mastercard or RBC Visa - never had issues keeping up to date.

In any case, for their 'rewards earned' feature, it's not worth the headache of not knowing if this card is paid off properly or if I've overpaid it.