RBC Insurance Life Insurance Reviews

Sent them a letter of request for cancellation at the end of March to the most recent address from their latest communication. 6 weeks went by with no email no reply. Went to their office in Brampton and talked to their Agent and Manager. They told me they had moved out of the last location. Strange enough my letter was not returned by Canada Post. I assumed it was still delivered to their Head Office.
The Agent gave me some forms to fill and signed. She told me it will take 2 to 3 business days. Two weeks went by and I sent her a email to follow up. She said she emailed the Head Office. Any other week came and gone still nothing. I emailed the Agent again and she told me they were behind. I will have the process finalized the next week. I then put a Stop Payment request in CIBC because they still charged me two months in a row. I found out they still charged me for the third time!
I will refer this to my Lawyer if they are still dragging their feet. They want to drag it on as long as possible and charge me a very high interest rate on the chunk of money they advanced to me last year. It’s just a nightmare dealing with them.

They make money by keeping money from their customers and closing/ lacking accounts in middle of transaction which end up not being posted and you need to call them until you decide to terminate and close even new account before using it and then they want you to pay them for closing account... Scamers no wonder they have been sued and hope many of us can get together and make a formal complaint

Took advantage of the fact that we were new home owners and added so many extra charges. Denied me due to being on anti anxiety medication. When canceling my husband's plan, never got back to us via fax or email and proceeded to take the money out of his account after we have already cancelled. Hours are on eastern standard time so we have to call at 6am to even reach them, and you can't leave a message on machine. Would never recommend.