Never reply email, slow action
by ca9902 on Jul 21, 2021
1.5 out of 5 stars
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I talked to customer service over the phone, and they told me to email them for my inquiry. I received the auto-reply told me they have received my email, but they never reply me with my questions. I wanna cancel my policy, they said they already received my request, in processing, however, it has been almost three weeks, nothing was done. I will never ever recommend RBC insurance to my friends.