TD Insurance Life Insurance Reviews

I had Life Insurance with TD for 8 years, and I always paid my premiums on time. Never had an issue. I was then told if I would renew my policy before expiry (which would have been 2023) I would pay a lesser premium. So, I went ahead and did that. My medical was done, and all was well. The policy was approved, but nobody from TD contacted me to advise me that it was approved. Then I received a letter saying my policy was cancelled and the premium deducted from my account. Did not get an answer as to why and a series of mistakes were made with renewing my policy. Not impressed. Thank you TD for all your help in not being able to process this policy for me. Baffles the mind. Can't understand how TD can treat a long-term customer like this.