Life Insurance Reviews

Primerica Life Insurance Company Life Insurance Reviews

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(33 reviews)
Primerica Life Insurance Company
2.6 out of 5 stars:
Customer service:
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Very unprofessional

by Cleveland on Aug 28, 2024
1 out of 5 stars

They were extremely unprofessional when it came to my sister’s policy. In the beginning, the rep seemed very helpful until it was time for the paperwork to go through claims and the policy was denied. Stated that my sister put false information, which the rep said that he checked and everything was correct on his end. Then he said he would appeal it and email me a copy of the appeal which he never did and when I called the company they said it was never done. So I had to come out of pocket to lay my sister to rest because of this company. And after I talked to the company and tried to reach back out to the rep, he ignored all text and calls, which I feel was very unprofessional. So please do not choose them for your life insurance.

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Primerica

by Primerica on Apr 21, 2024
1 out of 5 stars

I would like to formally lodge a complaint regarding the conduct of rep. I have observed that he does not act professionally and is unclear about his objectives. At first, he proposed something that seemed to be a genuine opportunity, but in reality, his behavior and intentions were entirely different.

Furthermore, when I did not agree with his ideas, I experienced harassment. He tries to exert pressure to ensure his viewpoint is accepted, and when he doesn't get his way, he resorts to inappropriate tactics. I am concerned about the lack of transparency and professionalism in his actions, and I hope this matter will be taken seriously to prevent similar incidents in the future.

Thank you for your attention to this matter, and I trust that appropriate measures will be taken to resolve this situation.

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