Very unprofessional
by Cleveland on Aug 28, 2024
1 out of 5 stars
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They were extremely unprofessional when it came to my sister’s policy. In the beginning, the rep seemed very helpful until it was time for the paperwork to go through claims and the policy was denied. Stated that my sister put false information, which the rep said that he checked and everything was correct on his end. Then he said he would appeal it and email me a copy of the appeal which he never did and when I called the company they said it was never done. So I had to come out of pocket to lay my sister to rest because of this company. And after I talked to the company and tried to reach back out to the rep, he ignored all text and calls, which I feel was very unprofessional. So please do not choose them for your life insurance.