Primerica Life Insurance Company Life Insurance Reviews

They were extremely unprofessional when it came to my sister’s policy. In the beginning, the rep seemed very helpful until it was time for the paperwork to go through claims and the policy was denied. Stated that my sister put false information, which the rep said that he checked and everything was correct on his end. Then he said he would appeal it and email me a copy of the appeal which he never did and when I called the company they said it was never done. So I had to come out of pocket to lay my sister to rest because of this company. And after I talked to the company and tried to reach back out to the rep, he ignored all text and calls, which I feel was very unprofessional. So please do not choose them for your life insurance.

I am very disappointed with this company. I signed up with this company in July 2020. Once I made my first payment I was told that myself and my child were covered. Around October I was hospitalized with Covid. While in the hospital the 2nd time I was told via email that my premium went up. My only focus was to make a full recovery. On November 25, 2020 my son was murdered. When I called to file a claim, I was told that an adjuster would contact me. Over a week later, no word from them. I decided to give them a call back and was told that my claim was denied. I was told that they issued me a refund but I have never received it. The adjuster lacked empathy and compassion for anyone. Not only am I dealing with the loss of my only child, I have also to deal with this. Please run away from this company. They have no empathy for you or your loved ones!