Primerica Life Insurance Company Life Insurance Reviews

Primerica lied to me, they made me cancel my amazing Whole Life insurance policy with Living benefits as chronic, critical and terminal illness for their cheap life insurance policy that is NOT whole Life and that only gives you DEATH benefits!!! As well premiums increase every year!!!!
Primerica is so basic that is not even worth it!!! Primerica stop lying to people with real whole Life insurance to switch them to Primerica so you guys can get paid!!! Stop!!!!

Signed up in 2011. Being a single mother I needed to make sure my kids were taken care of. Well recently my kids' lives got bad and we had to move and I had to change my bank information, called and texted my representative with the new information. Months later find out payments are not coming out, Call the company and all they have to say is too bad, I can start a new policy but all the money I put in since 2011 is gone...

I am very disappointed with this company. I signed up with this company in July 2020. Once I made my first payment I was told that myself and my child were covered. Around October I was hospitalized with Covid. While in the hospital the 2nd time I was told via email that my premium went up. My only focus was to make a full recovery. On November 25, 2020 my son was murdered. When I called to file a claim, I was told that an adjuster would contact me. Over a week later, no word from them. I decided to give them a call back and was told that my claim was denied. I was told that they issued me a refund but I have never received it. The adjuster lacked empathy and compassion for anyone. Not only am I dealing with the loss of my only child, I have also to deal with this. Please run away from this company. They have no empathy for you or your loved ones!

I have been with Primerica from when it was Alwilliams then Milico now Primerica about 40 years! I have endured the rate changes on Renewal. But this last one broke the camels back. When I talked with my agent in march of 2020 on the changes that I needed to make to drop the amounts paid to a beneficiary due to price increase due to age. She says no problem. Got a new policy but changes were not done as requested. Talked with her again and she said they would fix it. Received the second new policy it was the same thing again no changes made. Called her again said she would look into it and get the changes made. At this point today, I have been waiting over a month and a half for the updated policy. I get one excuse after another. So as of today, I cancelled my military allotment to Primerica and my policy with Primerica. The customer service at the agent level in near none existent.

On the first page of the policy, it says Modified Term Life. Upon investigating I find that the 20-year term after the second renewal changes the term. Very odd! It eventually becomes an Annual Renewable Term meaning that it goes up every year. Especially after age 60 man does it every start to increase exponentially. Upon inquiring if it can be converted into a permanent policy; they have NOTHING. All term. They don't think people have taxes to pay upon death. How about those with investment properties? How about those Capital Gains? I asked how financially strong the company is and the representative that has an RVP title told me that it was strong and the stock price keeps going up. I told him that people aren't going to be able to afford the renewals in retirement. He said you should be wealthy by then and not need it. I asked him what PERCENTAGE OF POLICIES end up in a CLAIM. HE SAID 4%. Can you believe it a 4%, meaning that 96% of the clients would never claim. Why wonder the stock prices keep going up. They hardly pay any claims!