Primerica Life Insurance Company Life Insurance Reviews

When I first signed up with Primerica, they told me my policy was for 30 years. A 30-year term life insurance policy is also the contract I signed. However, 20 years later, they are telling me that my term life insurance policy has ended. The copy I was given says 30 years, yet they are telling me someone in the office entered the policy as 20 years, and even though I have proof as to how long the policy should be, they are unwilling to honor their original word. So now, 20 years later, instead of 30 years, I am without a term life insurance policy. And if I wish to renew it then my rates are increasing by almost 50%! This is absurd and ridiculous. This is how Primerica treats their clients. This is the kind of service that others can expect to receive.

Faithfully paid my premium for over 30 years. Then they have the gall to raise my rates 400 percent. Not good business practice. Thanks for nothing. Would be nice to get some money back other than an overpayment of $41.33. That's a joke. Don't waste your time with this company.

If I could give this company negative stars, I would. Too bad it's not an option. It's a sham, sham, sham. Since the late 1980's, my husband and I have faithfully paid our premium. In 2008, when my husband turned 56, understandably, there was a premium increase, but not horrible. It was modest and very manageable. We anticipated another premium increase in 10 years, but ... now that he has turned the RIPE OLD AGE OF 66, the premium QUINTUPLED. Yes, you read that right. Our premium is now FIVE TIMES MORE than it was. And, this company couldn't give a rat's a** about how we feel. Their nonchalance is astounding. So, for over 20 years we have paid our premiums and never ONCE did they have to chase after a payment. It was never late and we thought we had confidence that this was a company we could be with for yet another 10 years. Now, this has absolutely NOTHING to do with our health. Both of us are very healthy, as a matter of fact, my husband still works FULL TIME! We have set his retirement date for May 1 of 2019. But, maybe he'll keep working, too. I would never, ever recommend this horrible company to ANYONE. Run as fast as you can from ANYONE who mentions the name "Primerica". It's a horrible, horrible company and I feel for all of you who have left honest reviews about how you were deceived. Also, make sure when you cancel to also let your bank know not to let them take one more cent from you. Make sure you stop auto-debit so Primerica can't steal one more payment from you.

I applied for term life insurance. For some reason, I was declined. They supposed to send me a written letter and a refund of my money but they never did it. I called them many times to ask them why they still keep saying that they will resend it to me. They verified my address but I never received it. I waited 3 months already. I asked them if they can email the letter which explains about their declining my application and they are issuing my refund but they said they can't do it. It is really frustrating to get your money back after they charge you. I am also considering my husband's insurance with them because I can't trust the company anymore.

Discriminates against Homemakers! Apparently, Homemakers are not worthy of life insurance according to Primerica. No income - no insurance.

If I could give Primerica zero stars, I would. When I called customer service to cancel my membership, a guy told me he cancelled it. After a couple of months, I noticed that Primerica was still charging my bank account. I called again and a woman hung up on me after I told her I’d like to cancel my membership. I called again and I was transferred to someone else, then put on hold multiple times. Finally, I spoke to a woman who has said she cancelled my membership. I cannot get a refund for a service I was not using nor can they tell me why another man told me he cancelled my membership when he really didn’t. This is all a scam to get your money. They’re sneaky enough to make you feel comfortable enough to believe them. Their agents are horrible.

A representative of this company has been forcing my parents to make me get an insurance and is doing it without my discretion. Would rate 0/5. I am of legal age and she should respect her client's request not to keep on bugging him.