They take advantage of people
by Heartbroken on Mar 4, 2016
1.5 out of 5 stars
Over the past 25 years I moved several times and thus had to have several home insurance. This Scotia Home insurance (BNS Certas) is the worst I ever had to deal with!! It sounds they are beginners, only dealing with very small apartment and not able to cover for bigger homes!! If only they said so instead of asking you hours of questions and making you hold on to ask supervisors, seniors etc who visibly know nothing about nothing!! terrible experience!!! As a proud Scotiabank customer, the bank should stop working with this amateur group!!!
constantly hounding me to increase my coverage. Almost enough to cancel the small policy I have!!
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My mother took out a policy. She had no money and making her payments was a huge financial struggle. After she died they denied our claim and left us with no money. They said she checked a wrong box when she filled out her application and because of that our claim was denied. They are heartless and ruthless.