Empire Life Life Insurance Reviews

I have been paying for my term life that my father was a broker for Empire life. I have been paying my premiums since about 1984. Now that I have reached 75 Empire Life increased my premium by 18% per year. I feel this is exorbitant. When I asked about why I was told it was because the prime interest rate is low. Why do I have to pay for this circumstance when I bought the insurance it wants low.
After three calls to customer service still no person to talk to.

It is too late for me but be warned to read your policy, they have cart blanch to raise at their discretion. Very unfair.