Cooperators Life Insurance Reviews

They cancel our life insurance without any notice!
No one you can call.
The phone number never had an answer.
The agent no exists anymore...
Worst place deal with!

Worst company ever! They're good at getting back to you but when it is in their favour. They're good at collecting money. But when you have concerns, and asking for a refund. They start telling you about the company policy that they can't refund bla bla bla... Terrible policies!

We have been with them for over 20 years but lately, in the Arnprior office, they have tried to bill us 1600.00 which we got NSF charges for. We paid over 400.00 for Life Ins. Then they told us it was a mistake and wouldn’t cover us or refund the money. Then we moved our vehicle insurance to another company and they said they would stop our monthly payment no problem. Then charged us on an account we had no money in and NSF charges for them and NSF at the bank. They are the worst company, stay far away. We no longer want anything to do with them. Save your money don’t deal there. Also, they don’t return calls and NO customer service.

Promised me the insurance policy would cover my sporting activity injuries and accidents. Once I signed up and paid, they said in writing I am not covered. When I tried cancelling, they threatened me with my own health record. Dishonest salesmen just trying to make a buck.

It’s not getting any easier for the family of a North Okanagan man who died after doctors allegedly failed to inform him of a positive cancer diagnosis in 2007.

Eric Nolting’s widow was also denied a $1 million life insurance claim because of it.

According to court documents, the payment was denied on the basis that Armstrong man Eric Nolting, who died of cancer in 2012 at the age of 38, failed to disclose aspects of his medical history during an interview with The Co-Operators Life Insurance Company in 2011.

A lawsuit filed against his doctors and the Interior Health Authority by his wife, Shannon Nolting, alleges he couldn’t have told them what he didn’t know himself at the time.

Nolting, a commercial pilot, went to the doctor in 2007 for treatment of a bleeding mole, and was told he would only be contacted if there were concerns with the test results. Unbeknownst to him, the mole tested positive for cancer. He didn’t find out about the missed diagnosis until 2012, when he went to the doctor about night sweats and lethargy.

Nolting sued his doctors and the Interior Health Authority, but died before the case was heard. His wife is continuing to fight the legal battle, and in November 2016, she filed an updated notice of claim against the doctors and the health authority that demands damages for the lost death benefits.

“As a result of the negligence of the defendants… and their consequential failure to advise the deceased of the results of the pathology report… the deceased innocently failed to disclose (the diagnosis),” the lawsuit states.

"As the sole beneficiary, Shannon Nolting was supposed to receive a payment of $1 million upon his death. " Read more at infotel.ca

We were encouraged by our agent to switch from our bank mortgage insurance to term life insurance. My husband died suddenly two months later and my claim was denied due to 'pre existing conditions' not directly related to his cause of death. We had dealt with this company for 40 years and I was left high and dry. Had we stayed with our bank mortgage insurance I would be mortgage free now.