Desjardins Insurance Life Insurance Reviews

I would give Desjardins negative 5 stars if there is one. Worst customer service ever. From agent to a manager, Desjardins doesn't care about its customers. My life insurance was with StateFarm, everything went very well until Desjardins took the business. The customer service is terrible. They don't know what they are talking about. They received complete payment instruction which they claimed they didn't receive. They lie. They ignore the customer and put me on hold for more than half-hour for nothing. I called them countless times for one easy task. They failed me at all times. The agent even asked me to cancel my insurance contract if I am not satisfied with their services. Very rude people. Please stay away from Desjardins Insurance!!!!

If you want to die early and have your life on edge all the time. Financially, physically, mentally, verbally and spiritually abused then do not join them. They are the reason why I have complex ptsd. They terrorized my existence. Make sure you keep a record of what they say because they play with what they say. They will say that they will cover you and then change their mind. If you have disabilities they call you lazy and say other hurtful things. They have been months where I haven't gotten paid. Sometimes 1.5 months and 2 months would not get paid. They keep changing your caseworker on you on purpose whereby you have to repeat everything to them and resend everything. They want to continuously mentally bully you. I have had agents who tell me that I should quit my job and quit getting insurance with them.