Mortgage Reviews

First National Fixed Mortgage Consumer Reviews

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(17 reviews)
First National Fixed Mortgage
1.7 out of 5 stars:
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Do no recommend

by Lauren on Apr 28, 2022
1 out of 5 stars

This is the worst place to get a mortgage. First, they agreed on a down payment amount and fixed interest rate.
Then after a week that we signed the papers with them, they said we had to increase our down payment by $16,000 (????) because of the “stress test”. But we had agreed already on a down payment amount! We don’t have that kind of money laying around. Then they said that we had to change to a variable interest rate in order to keep the down payment we had agreed on. Like seriously they say one thing and a week after they are asking us for money we don’t have!!!
Also, they kept asking for so many documents every single day. And for a letter of employment at least 4 times. Not a good company. Very unorganized. Do not recommend it!

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No issues with this lender

by Cervelo77 on Mar 20, 2021
4.7 out of 5 stars

We have had no issues with this lender. We have a 5-year term fixed-rate mortgage from 2016 with them that will renew this year. Initial paperwork, setup and advance went smoothly. We made use of double-up payments and payment increases. At one point in the second year, we made a lump sum payment. That all worked fine, all done through their MyMortgage portal.
Some people complaining about fees for breaking early ought to read the terms of their mortgage. If you are on a fixed rate you will always be charged the greater of 3 months interest or the interest rate differential calculation, plus whatever other admin fees apply.

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