First National Fixed Mortgage Consumer Reviews

I thought they were great at first but I'm now 1.5 years in and I wish I went with someone else. They've made so many mistakes. I just took off an extra payment I had coming out on each regular payment date and now my amortization is back up to 24 years and 7months. How is that possible when I'm 1.5 years into a 25-year amortization and I've made extra payments. My interest per payment has also increased. The extra payments would be great if they worked properly. I took off the extra payments because the amount of time and money saved with them didn't make sense when I compared it with a few mortgage calculators. When I messaged them about it they ignored me the first time and the second time they dodged the question. That is only my most recent problem. I don't have time to list them all. So if you enjoy being on hold for 1-2 hours and never having the full issue resolved then First National is for you.