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First National Fixed Mortgage Consumer Reviews

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(17 reviews)
First National Fixed Mortgage
1.7 out of 5 stars:
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Been a customer for 9 years, never again - unresponsive, slow, and rude!

by MortgageHolder on Dec 14, 2021
1 out of 5 stars

I have had a mortgage with First National for over 9 years. The only reason I renewed was out of convenience. I will NEVER sign another mortgage or renewal with them again, and I absolutely do not recommend going with them.

When it comes to contacting their mortgage specialists for any sort of request or matter, I have personally found them to be unresponsive, slow, and rude. I recommend going with a big 5 bank as they have a more mature and better-trained customer care team (and if you think they're bad, just wait until you have to deal with any sort of time-sensitive issue with First National).

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