RBC Fixed Mortgage Consumer Reviews

We applied for a mortgage with RBC and asked for information about the advertised rebate. RBC specialist didnt answer and ignored the question. Asked for a pre-approval letter for another investment purchase to accompany a purchase offer to comply requirement required by the Seller had to contact another Advisor to find out coz our Advisor did not respond. Asked about our locked in rate and mortgage pre-approval but again no answer from the Advisor. Very disappointing. Customer service at its worst.

After spending 45 minutes with a consultant who could not even do the math correctly I am so convinced this is not the place to bring my mortgage of even half a million let alone a million dollars. The consultant was not able to give straight answers and did not ask what type or length of mortgage we would like. They brushed over an interest rate doubling from what we are currently paying, but they were very confident that they were the best place to switch in a mortgage.
If I could give this place a review it would be one star for their consultant.