Disability Insurance Reviews

Canada Life Disability Insurance Reviews

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(19 reviews)
Canada Life
1 out of 5 stars:
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Horrible Company

by Annoyedcnworker on Nov 16, 2023
1 out of 5 stars

This company should be shut down. 42 days without any payments on short term disability. They don’t answer their phones or emails. Applying for home protection now thru my bank which unfortunately deals with them as well but since you don’t pay me, going on 42 days right now what the hell do you expect? Would have been fine if you had continued to pay me regular benefits.
Thank god my company is switching to a different assurance. More companies should do that.

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didn't pay for claims

by Loki on Jan 23, 2020
1 out of 5 stars

Hello to everyone who had the misery of dealing with this so-called Insurance Company that pulls in 10 billion yearly and they can't even pay two months coverage of disability properly and reasonably. I had surgery and was out of work for two months and just because I returned to work shortly after two months, so they only paid $20 towards my line of credit to cover me for ONE day. I had to pay my surgeon $45 to have a medical report done to send to Canada Life for the surgery I endured. Like everyone here, I've been paying for useless insurance coverage when they don't even cover your psychology therapy bills of having to deal with these thieves! Anyone willing to start a class action with this scam of a company who only collects and doesn't pay out. My line of credit piled up with interest and monthly payments where I am no longer to even give them a payment heading towards bad credit while Canada Life only gave $20 towards my line of credit. There are no words at this given moment to express how furious I am along with several others who were royally screwed by this company. Beware! Do Not go with Canada Life! It is insulting for a $10 Billion company that can't spare to pay for two months' coverage or can't spare $600!

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Don't care, won't pay.

by Upset on Feb 19, 2017
1 out of 5 stars

Before signing up they will promise you they world, but when time comes to pay they won't part with your money. You will have to wait forever, and they don't want to hear from you at all. If your agent is not going to help you, Canada Life won't either. Once they have your money, nobody cares , you are on your own.

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Canada Life will not pay

by Disappointed on Jun 28, 2015
1 out of 5 stars

I purchased life and disability insurance through RBC home protector and their provider is Canada Life. Last November I had a back injury and I have been of work for almost 7 months now. I applied for the disability insurance I was paying for and thought I had. Once I sent all my medical info regarding my injury to Canada Life, they wanted more info from my family doctor going back 2years from date I purchased the insurance. They found a medication prescribed to me in that 2year period . The medication was for something other than anything they indicated on the application form questions I answered when I applied for the insurance. They declined me coverage for my back injury and cancelled my coverage for disability. I appealed there decision with a letter from my doctor explaining the medication treatment and they still declined me a second time. I took it to a lawyer last week. He said Canada Life is treating me unfairly and that I stand a great chance of settling this in my favor. Problem is he said I could end up paying him more than the coverage I would get back from Canada Life. At least he was honest. More than I can say for this insurance company.

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