Manulife Disability Insurance Reviews

I am rather surprised to see so many negative reviews actually. When I sustained a head injury outside of work 2 yrs ago my Dr completed all of the required paperwork and so did I. My short term disability was approved with some rules and guidelines of course. I kept all of my Dr appts, and did everything they required me to do. When it was coming close to my short term running out, my case manager explained the process to move on to long term disability. Again my Dr and myself completed the required paperwork and I was approved. My case manager is a terrific lady who genuinely wants to help me get back on track and back to my job. That being said, she is also looking at retraining options if I am unable to return to my job, which I love by the way. My long term doesn't come to its end or decision time for another 7 or 8 months and already we are looking at my options. Also, I called them for some general info about my benefits coverage just 2 days ago and the lady who answered the phone was polite. Friendly, professional, and very helpful. Great customer service. I have no complaints at all. Thank you Manulife.
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