Disability Insurance Reviews
Manulife Disability Insurance Reviews
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(65 reviews)
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What a useless insurance company. Don't even hope about collecting anything. Especially ltd insurance. They seem to deny everything.
I have been on short-term disability for over 3 months and have yet to see any money. There is always something that still needs to be done but they don't tell you about it, you just get a letter in the mail weeks later. They make you go through one representative, who is never in the office. When you call the main number, no one knows anything and they say they will get someone to call you but they don't. They sure do take their time to give a paycheck even though they make you give authorization for them to take out insurance premiums.
I have to say I have had nothing but great experience. My LTD claim was processed quickly and efficiently and everyone has been respectful and empathetic and supportive.
One does have to be careful to follow all instructions by Manulife and to fill in the paperwork (sometimes it is a lot) EXACTLY as requested and in full. This may cause a hold up in your claim. Other than that I am not sure why everybody had such a hard time with them?