Disability Insurance Reviews

Sun Life Disability Insurance Reviews

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(57 reviews)
Sun Life
1.1 out of 5 stars:
Customer service:
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Horrible Service

by HM on Nov 26, 2015
1 out of 5 stars

Sun Life is by far the worst company i have dealt with in my entire life. i had a Long term disability and was off work for quite some time . After the countless runarounds they made me go through for paperworks it has been over 1 year and they still have not completed there so called ``investigation``. This caused a major missbalance in my life financially and to top it all off, i was told to get a personal loan from the dedicated representative that was dealing with my claim until the investigation is completed. They made me feel like i committed a crime because i have a condition and was sick and have given me absolutely no inssurance whatsoever . No followup were done , i was the one calling in to get details and to find out what has been done with the investigaton so far. i am still waiting for their response and have had nothing yet. If you are with Sun Life definitely change company. They are garbage.

Thanks

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Company Does Not Pay

by Very Unhappy on Jul 13, 2015
1 out of 5 stars

I had a long term disability policy and paid for 15 years. When I became ill long term, my employer had me file a claim. I DO NOT have one good word to say for this company!!! They totally manipulate the situation to their advantage, trying to find a loophole that prevents them from paying $$$ out to their clients. Steer clear of this company. They are a RIPOFF!!!

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