Canada Life - Consumer Reviews at InsurEye

Canada Life owes me $500 from claims I direct billed last week and that they accepted. The usual timeline for payments is approximately 2 days. It has now been 8 days. I am a sole proprietor and cannot float this debt. I have have been on hold several times this week for long durations but had to hang up because I have to work. I have communicated with my clients that until Canada Life fixes their "technical difficulty" I they will have to use some other method of payment.

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Agent/rep availability Agent/rep callbacks Billing/payments Claim processing time

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Canada Life not pay out for claims accepted + no customer service

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