Group Benefits Reviews

Manulife Group Benefits Insurance Reviews

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(80 reviews)
Manulife
1.3 out of 5 stars:
Customer service:
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Group benefits fail

by sore groin on Mar 1, 2018
2 out of 5 stars

This was forced on me by my employer. First time I have ever had any sort of health coverage in my life. Thought my 3-night stay at a hospital for hernia surgery would be covered. Not. Guess I'm flushing money down the toilet on every payday. Now that I read the booklet I see many less important things covered but not hospital charges and it was only $765. The customer service guy was ok but the product itself is utter garbage.

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Difficult to Deal With

by T. S. on Dec 20, 2016
2.5 out of 5 stars

We have Manulife as our company's health and benefits insurer. We have only been with Manulife for 1 1/2 years and I have already had two multi-month disputes with them about honouring claims. They make it as difficult as possible to get your money. You have to jump through so many hoops to get your claim that it is obvious that they just hope you eventually give up and leave them your money. We were formerly with Great West Life. What a shame that our company tried to save money by switching insurers. GWL was so nice to deal with.

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