Blue Cross Health Insurance Reviews

In my opinion this called health insurance is good for nothing. The only thing that is clear is how much to pay but for what, only God knows.
There are also hidden fees non declared for different reasons.

I submitted a claim for since 06 May 2020 and till now did not get the payment, today is 20-06-Jun I got an email saying my claim was processed but it did not tell me that I did not get paid. I opened the portal and saw a note that the name of the provider is required, the name of the provider is in the receipt I opened a case and I got an email stating that the provided is not listed in the system. No one can assist from them and I can't get a clear answer from them.

I have lived in several countries and tried different kind of insurances. This Blue cross is unbelievable! When you register with them, they don't bother to tell you all important details. You will be surprised with it only when you are calling for a claim. 1st of all most of insurance companies provide in-advance payment for their customers. it means when you visit a doctor they will pay everything and you have to pay nothing! but Blue cross will make you pay first and then send whatever documents for the amount you paid. after more than a week i called because i didn't receive any reply from them and the agent in a very rude way told me "what? you sent it a week ago? it takes 3 months!!!!". Nobody informed me this when i came to register!! 3 months to get a refund??!!!!
For me this is the worst insurance company ever and i will never recommend it to anyone!

Terrible, not worth your money and time.
I was with the insurance company for 8 months and it has been the most difficult insurance I've dealt with before. Usually I never write reviews when I'm unhappy about a service, but I would like to let people know that they're not easy to deal with. Over the 8 months I've successfully claimed my money back 3/5 times. I received 1 cheque 4 months later, after constant following-up with Blue Cross.

I've decided to cancel Blue Cross even though I still have 1 more cheque that have not been sent to me. I've dealt with this claim for over 8 months. They mailed me letters requesting for more information after each time I have provided what they had asked for. Suddenly, a month ago I received another letter in the mail from them (even after I responded to their previous info request) saying that if I hadn't replied in 30 days and this has not been dealt with, they will close the claim and I will not be able to receive any money.

What had really upset me was when I called in the last time, they told me the reason they're only allowing me 30 more days is because they have already given me 8 months to deal with this. I was extremely disappointed as I have clearly been responding and providing with all the information they've asked for. I'm really upset that they keep pushing me around so they can buy more time and not give me a proper response, and tell me they've given me so much time. I will never recommend anyone using this company.

You may be thinking you're getting a good deal but your not. Everything is deemed "pre-existing" and nothing is covered. You also have to wait 6 months for some coverage to start (Medication). The blue assured plan is ridiculously expensive and covers you for crap all. DON'T PURCHASE. It is more beneficial to pay as you go....Sad

The individual health insurance seems great. The plan seems to provide many benefits for a low cost. If you claim a benefit? Your medical history will be investigated and you will be labelled as having a pre-existing condition, regardless of your actual medical history. You will be unable to make future claims for this affliction. If your doctor disputes these findings and sends a letter to Blue Cross, it will be ignored. You will spend in excess of four months going back and forth with the very friendly but entirely clueless and useless customer service staff.

In short, a COMPLETE waste of time and money. Avoid at all costs.

I had 2 claims returned for ambulance bill for a reasons not specified in the policy and only to create more inconvenience and headaches. The first claim was returned because the statement from the hospital was not enough and needed a receipt.The second claim was declined because the receipt from the hospital for ambulance service does not specify origin and destination for the trip like i am going on a vacation. This is the very same receipt the hospital issues to all patients and it is a standard Ontario flat fee for ambulance service, regardless of the origin and destination.
The only reason i am with that insurer is because is a group insurance from the employer. Worst ever customer service!