Blue Cross Health Insurance Reviews

The individual health insurance seems great. The plan seems to provide many benefits for a low cost. If you claim a benefit? Your medical history will be investigated and you will be labelled as having a pre-existing condition, regardless of your actual medical history. You will be unable to make future claims for this affliction. If your doctor disputes these findings and sends a letter to Blue Cross, it will be ignored. You will spend in excess of four months going back and forth with the very friendly but entirely clueless and useless customer service staff.

In short, a COMPLETE waste of time and money. Avoid at all costs.

I had 2 claims returned for ambulance bill for a reasons not specified in the policy and only to create more inconvenience and headaches. The first claim was returned because the statement from the hospital was not enough and needed a receipt.The second claim was declined because the receipt from the hospital for ambulance service does not specify origin and destination for the trip like i am going on a vacation. This is the very same receipt the hospital issues to all patients and it is a standard Ontario flat fee for ambulance service, regardless of the origin and destination.
The only reason i am with that insurer is because is a group insurance from the employer. Worst ever customer service!