Feel so ripped off
by mikeg on May 28, 2018
1 out of 5 stars
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I purchased Health Insurance (medication) after losing my job in July 2017. I received a letter from Equitable Life stating I could continue coverage if purchased within the first 3 months of being laid off. I called and spoke with agent and finally decided to purchase insurance as I needed it for heart and diabetes medication. I ask the agent what it would cover and the agent told me that coverage would continue "as it was" with former employer. So I agreed to purchase for $146 per month. After about 4 months I was told by my pharmacist that my limit had been reached for the year when trying to get my medication. I called Equitable Life to inquire what was going on. The agent I spoke to then said to me that I had a $1100 "cap" for the year in which I was NEVER TOLD when I purchased. After phone calls back and forth with a few different managers, I was told that I should have basically had "read the fine print" before purchasing. I even told the manager why would I spend almost $1800 a year to get $1100 in coverage? She "denied" that I was never told. In any case, it was never resolved and I cancelled immediately. This is by far the worst company to deal with and would not recommend to anyone. Lowest star rating was 1, but I actually give this company a -5 star rating. Avoid, Avoid, AVOID