Health insurance Reviews

Manulife Health Insurance Reviews

This page has been viewed by: Please wait... consumers
(150 reviews)
Manulife
1.2 out of 5 stars:
Customer service:
Value for Money:
Share your own experience
Write a review

I WISH I COULD GIVE THEM A 0

by Manulife is Horrible! on Dec 6, 2016
1 out of 5 stars

This has got to be the worst god awful company I have ever had the displeasure of dealing with.

We are offered this company through our company and it is the worst company I have ever had to utilize. I have dealt with Sun Life Insurance before and they are always so quick and friendly.

They have me on an audit for the past 7 months for absolutely no reason so I am not able to do any claims online. Therefore it takes weeks to get any claim reimbursement due to having to send it in the mail. It then takes 5-7 BUSINESS days to get the reimbursement. I am with a company, so to be on ANY sort of audit, makes absolutely no sense.

I WARN COMPANIES, IF YOU ARE LOOKING TO WORK WITH A COMPANY TO OFFER YOUR EMPLOYEES, DO NOT, I REPEAT, DO NOT USE MANULIFE.

They have a bunch of young, talent less, rude employees working there.

Let me tell you, I have never written a review in my life, but after the 3rd time of being told I can't submit online and them losing my claim forms and them not having my husband on file even though the initial forms stated this. They are known to use loopholes to not pay out, which is what they did with me. They are honestly the WORST company in North America! I will be making a complaint to my HR department in regards to this, thankfully for me, I have some pull in my company!

0 of 0 people found this review helpful. Did you?

YesNo

Claim denied due to tech diff?

by manu4suck on Nov 15, 2016
1 out of 5 stars

site down and requested to submit by mail which takes longer.
unreasonable explanation.
moving away from this provider for good.

0 of 0 people found this review helpful. Did you?

YesNo

Terrible mistake

by Frustrated on Apr 30, 2016
1 out of 5 stars

The worst insurance firm to opt... I feel their main objective is to find every possible reason to not give you the insurance... and when you try to debate with them, their solution is to repeat the same lines again and again until you are forced to give up. Seriously, they need to learn some real customer service

0 of 0 people found this review helpful. Did you?

YesNo

Can't contact them

by Somadrightnow on Apr 5, 2016
1 out of 5 stars

I've been trying to submit a claim, the website is ALWAYS down and when I call the emergency number, it's connected to a cruise survey!!

0 of 0 people found this review helpful. Did you?

YesNo