Independent Canadian company InsurEye conducted a regular consumer satisfaction analysis of life insurance companies (Lifecos) based on independent consumer reviews from InsurEye’s Customer Experience tool. Consumer insurance reviews cover many insurers and their products across the country. Life insurance companies are rated using two main criteria: Customer Experience and Value for Money. Consumer comments provide […]
What aspects do consumers appreciate most of all in insurance companies? Each consumer has unique expectations, but overall there are commonalities. InsurEye has conducted a study analyzing over 600 independent consumer reviews to understand what consumers value the most in their insurance providers. The top feature by far is “Fast claim processing”. The second is […]
Insurance is not considered to be an extremely innovative or exciting industry, and with reason. No one wants to be confronted with unexpected surprises when it comes to our protection. Being conservative in the insurance world is not bad, because less risk is a good thing. Nevertheless, the world is not standing still. Some interesting […]
