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I got into a not at fault accident with my company pick up truck, a young kid pulled out infront of me from a side road and I wasnt able to stop in time. I have a small snow plowing and landscaping business. Because it wasn;t my fault they said I would not need to pay any deductible and that everything is covered. They quickly set everything up with my local body shop which was one of their company shops too. The shop gave me a rental but i realised that the rental truck that was provided didn't have a trailer hitch and I couldnt use it for work. I called the adjuster back and explained I need a truck with a hitch for my trailer, otherwise i couldn't pull my trailer with my tools and equipment. The adjuster knew his stuff and said he would arrange a half ton pick up truck just like mine, with a hitch and a bed liner. The adjuster was really friendly and understood that I needed a truck to keep my small business running. The rental company Enterprise, called me within the hour and got me into exactly into the rental I needed, After about two weeks the bodyshop called and told me my truck was ready. I pick up my truck and everything was repaired beautifully. I was able to continue on with my business and life without a hitch. I've been with Economical for 16 years and the one time I got into an accident they really took care of everything and then some. I could't have asked for anything more.