Economical Insurance Auto Insurance Reviews

Reading the reviews here, I was not sure choosing Economical (Definity) had been a good idea until I needed to file a claim last month because of an unfortunate fender bender where we needed to have our car repaired.
From the first call to place a claim to the discussion with the adjuster to having our car repaired through a reputable body shop, everything went very smooth.
Every agents I spoke to were helpful and polite and customer oriented, specially an adjuster who was caring for our claim.
I truly wonder why all those bad reviews, but it does not reflect my experience.

I initiated my claim in the morning and by afternoon I was contacted by an Economical Insurance Representative who arranged everything for me including my rental car which is ready for pickup. The experience I had was friendly, supportive, professional and with kindness. I highly recommend Economical Insurance.