Economical Insurance Auto Insurance Reviews

Reading the reviews here, I was not sure choosing Economical (Definity) had been a good idea until I needed to file a claim last month because of an unfortunate fender bender where we needed to have our car repaired.
From the first call to place a claim to the discussion with the adjuster to having our car repaired through a reputable body shop, everything went very smooth.
Every agents I spoke to were helpful and polite and customer oriented, specially an adjuster who was caring for our claim.
I truly wonder why all those bad reviews, but it does not reflect my experience.

I had a tree fall on my car one day and I was panicked and called Economical. The claims adjuster was incredibly friendly, understanding - and honestly took all my stress away. They arranged for my car to be repaired quickly and had a beautiful rental car ready for me too. Honestly, I was so pleased with the experience and would definitely recommend them!

I initiated my claim in the morning and by afternoon I was contacted by an Economical Insurance Representative who arranged everything for me including my rental car which is ready for pickup. The experience I had was friendly, supportive, professional and with kindness. I highly recommend Economical Insurance.

At first, I wasn't sure because I have never submitted a claim with any insurance company. In this case, it was for a total loss. They asked a handful of questions at the beginning which made me somewhat concerned that this would be a lengthy and annoying process. Turns out it was the exact opposite. I had a great experience and my representative was amazing. Thanks for making this experience a good one. I'll definitely put my future insurance policies with them and recommend them to family & friends.