Economical Insurance Auto Insurance Reviews

I called them to stop payments on March 31st because of COVID 19 as I was not earning any income as well as not driving my car. On the phone, the lady told me that everything was ok I will not pay the month of April. One month later, they are calling me and asking for April, they did not tell me that I had to call 15 days before for the upcoming month. They are now asking for the April payment and cancellation fee because I want to terminate my policy. This is what they wrote to me in email accepting their mistakes but still asking for money. "Yes, you are right whoever had made the changes for your request should advise you that it will not reflect your upcoming payment." They are also using threats like if you do not pay it will go to collecting agency and when looking for insurance elsewhere, it will generate extra premium. Even though they accept their own mistake for not informing me, they are still asking for the month that I did not drive my car. I would give 0 stars if there was an option. AVOID AT ALL COST.