The Personal Insurance Auto Insurance Reviews

We had an agreed price for Car insurance which was taken from my bank account for three months, then the fourth month the amount doubled. I was informed they sent me something the underwriters reevaluated my account and doubled the rate which I didn't notice until they took from my bank account. The answer I received was basically "it is what it is, that is the new price".
In my business a deal is a deal I can't change it 3 months into the contract, I don't believe this is good business and I don't recommend doing business with them at all for any reason. I do not like even giving them 1 star, it would be zero stars if I could.

I’ve been with The Personal for over 10 years. Initially everything was really well and prices were unbeatable. In the last few years, prices have skyrocketed (I know this is the case for most insurance companies), however, their service has declined exponentially. I put in a claim and they took well over a month to assist me (was almost impossible to get a hold of their staff and management is nowhere to be found). I realized why they are much cheaper… They don’t actually assist their clients. They also sent me to their approved shop which tried (twice) to get me to proceed with work without being cleared by the claims advisor. Although they may be cheaper, I highly recommend staying away from this company as the process is stressful and they are not willing to assist honest people.

They increase your premium by 80% with no claim and no reason was given. I have been loyal customer of personal from 7 years and regret my business with them.