The Personal Insurance Auto Insurance Reviews
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I was shopping for car insurance, as my former insurer was getting too pricey. The agent at The Personal seemed nice enough, and the rate was oddly much lower than any company I had called, including brokers, esp for the area I live in and the car I drive. However, when asked if he could send me a copy of the quote detailing the premium along with the principle amount I would be paying for each type of coverage, he stated,
"Sorry, we can't do that. You need to sign up first, then we'll send you all the paperwork to review."
Shouldn't you send me everything first so I can REVIEW it and THEN sign off on the documents? Why would anyone sign up for insurance first and then look over the documents? That makes NO sense! Even with the lowest premium, their conduct of business seemed odd and when I inquired with another company, they said that what they asked of me was ILLEGAL!
I felt the agent rushed me just to sign me up.
Needless to say, I had to go with the 2nd best option I had.
Please do not get insured with this company. They have horrible customer service. They say they will call you back in 20 mins it's been a week. I called back and they said again I'll call you back in 15 minutes. Well I again waited 1 week called back again and was hung up on. Then they sent me to a insurance adjuster the office was full of children's bikes and junk. I have photos. They are rude and do not stand by their word.