Car Insurance Reviews

Cooperators Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(169 reviews)
Cooperators
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

If I could give this insurance company a zero I would

by Shannon Barron on Feb 28, 2022
1 out of 5 stars

I have a claim in place, I have called several times, waited over an hour every time and no one gets back to me. I even used the call-back option and NO ONE CALLS BACK! Totally useless insurance company.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

If I could give this company Co-operators a 0 rating I would

by Michele M Barron on Feb 18, 2022
1 out of 5 stars

The worst insurance company I have ever worked with in my life. Can't pick up the phone, can't answer simple questions about your insurance, they lie they rip you off. Don't go with this insurance company!

0 of 0 people found this review helpful. Did you?

YesNo

Stay away

by Dustin C on Feb 1, 2022
1 out of 5 stars

Stay away from this company they don’t honour their own policies, they don’t answer questions, they are flat out rude and organized, I was with them 5 years had two very minor incidents they told me my accident forgiveness no longer applies and tripped my rates after the second one. When I asked questions they asked me for proof of registration and cancelled my policy before getting written notice in the mail blocking my access to my online services account and demanded that I still owed money. When I placed a stop payment on my account my bank informed me they had been taking money out under two different names so I had to place two stop payments. When I finally got my cancellation notice they cancelled it because they didn’t get proof of registration and one of the forms I signed 6 weeks before cancellation apparently wasn’t dated. This company has been caught lying to me on more than one occasion and has the worst customer service I have ever encountered.

0 of 0 people found this review helpful. Did you?

YesNo

Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Wrongfully accused

by Wdp on Feb 1, 2022
1 out of 5 stars

I was t-boned in the rear by a distracted driver well entering a hotel parking lot, and cooperators accused me of being at fault.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Claims

by Mad on Jan 26, 2022
1 out of 5 stars

This is the very horrible worst insurance company I never thought after you are paying them on time but when I have an accident that is not at fault and had video evidence provided including police reports but until now they are ignoring my calls it's been more than three months keep calling emailing but no further actions and instead of helping me they still denying it's my fault just avoiding the claims... Cooperators - poor customer service, not helpful and cheater!

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Rip off - Increasing rates as you drive less

by Eli Khawaja on Jan 9, 2022
1.5 out of 5 stars

My insurance has increased despite driving far less during the pandemic and having a good record. The deductibles are also awful. Terrible service. Terrible insurance. Avoid at all costs.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.

Do not insure with Cooperators

by Sean Evans on Dec 13, 2021
1 out of 5 stars

This has to be the worst insurance company ever. They will take your money but if you ever have a claim they will fight to not pay it out. Waited months for a reply from the adjustor in the end only to reject the claim. What made it worse was other insurance companies with the same policy language paid out the claim where Cooperators refused to. Do not insure with Cooperators if you have a choice.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Don’t deserve 1 star

by Mohammad on Nov 11, 2021
1 out of 5 stars

Worst experience ever! They don’t pay for the repair even if you are not at fault! Worst adjusters not even deserving 1 star!

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Ridiculous insurances prices!

by Leah on Oct 8, 2021
1 out of 5 stars

What happened to fair prices? I was shocked by your vehicle insurance quote. Why are you penalizing good drivers?

0 of 0 people found this review helpful. Did you?

YesNo
Review topics
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Cooperators Cancellation

by TG on Oct 4, 2021
1 out of 5 stars

Customer loyalty and service mean absolutely nothing to Cooperators, been with them for 3 years. Communication is very rude especially when you enquire about discounts, they tell you to cancel your policy (not mentioning a cancellation fee). They would not return your calls and send two-liner emails for your queries. Their refund is peanuts, they take back a huge chunk under the name of 'cancellation fee' with no proper explanation even if you call them. If you could choose another insurance company please do!

0 of 0 people found this review helpful. Did you?

YesNo