Car Insurance Reviews
Cooperators Auto Insurance Reviews
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(165 reviews)
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Most helpfull reviewsTags
Accident Forgiveness (1)
Agent/rep attitude (9)
Agent/rep availability (8)
Agent/rep callbacks (7)
Agent/rep knowledge (12)
Billing/payments (27)
Broker experience (1)
Cancellation experience (20)
Cancellation fee (4)
Claim - adjuster (5)
Claim - denial (3)
Claim - injuries (1)
Claim - not-at-fault (11)
Claim - rental car (15)
Claim - repair shop (7)
Claim - theft (1)
Claim - windshield/glass (2)
Claim payout amount (1)
Claim processing time (4)
Complaints/ombudsman (13)
Discounts, deals, rewards (6)
Email/message wait time (2)
Insurance Rates, Prices (19)
Legal actions (1)
Parking/pausing policy (1)
Phone wait times (5)
Policy changes experience (2)
Policy clarity (1)
Policy coverage (26)
Rates at renewal (9)
Rates competitiveness (6)
Rates for bad drivers (1)
Rates for good drivers (5)
Rates for second driver (1)
Rates for young drivers (3)
Rates in bundle (4)
Renewal experience (1)
Snow, Hail, Damage (1)
Review author
Stay away from this company they don’t honour their own policies, they don’t answer questions, they are flat out rude and organized, I was with them 5 years had two very minor incidents they told me my accident forgiveness no longer applies and tripped my rates after the second one. When I asked questions they asked me for proof of registration and cancelled my policy before getting written notice in the mail blocking my access to my online services account and demanded that I still owed money. When I placed a stop payment on my account my bank informed me they had been taking money out under two different names so I had to place two stop payments. When I finally got my cancellation notice they cancelled it because they didn’t get proof of registration and one of the forms I signed 6 weeks before cancellation apparently wasn’t dated. This company has been caught lying to me on more than one occasion and has the worst customer service I have ever encountered.