TD First Class Travel VISA Infinite Card Consumer Reviews

Expedia for TD is the worst travel agent. I have a ticket booked with them which they have made impossible to get help on. First, they are not a travel agent. A trace agent is somebody that can help you plan a travel. Expedia for TD does the opposite. It spoils your travel plan.
I have a time-sensitive case escalated with the corporate office and it has taken them forever to even email me.
Do they keep emailing me the same thing that they cannot find the call recording which I don’t see how is it my problem?
Never booking anything with them again!

I have never spent more times on the phone and inconvenience in person that getting this card from TD.

Every other credit card I have used as been easy to set up online. TD forces you to go in person to a branch to get another "access" card to access the online features of the card and you still have to call someone on the phone separately.

To use the reward features on the Expedia for TD website, usually you have to speak to the agent if you try and book a certain flight or get a feature that would be easy to use normally if you purchased the tickets on your own.

The lack of features such as airport lounge and low rewards/dollar spent does not make up for the $120 per year user fee to buy this card. What a mistake.

I did a redemption on my TD rewards points last June 10, up to his point my order (merchandise) haven't moved from there so-called warehouse. Keep following up and agents keep telling a different version of the expected arrival of the merchandise. So disappointed to the point the I just ask them to cancel it. There TD rewards point system seems to be just a joke. Cannot believe it.

I booked with Expedia for TD flight to BC. Cancelled well within the 24 hr requirement for a full refund. Then the total stress began. First, they basically pushed all responsibility into the air carrier. Just horrible, I even read out their policy listed on the Expedia for TD to no avail. I will not make this mistake of booking with them again.

This is one time that I wish I would have booked directly with the travel carrier or go through a travel agent. Expedia for TD's customer service is the worst I've ever experienced. I will definitely be getting rid of this card as soon as I use up my dollars. Trying to cancel my trip right now... leaving on Tuesday and haven't been able to get through for 3 DAYS. I get cut off after in cue for 3 hours. I've been cut off at least 20 times now. Not impressed Expedia for TD... Anyone thinking of getting this card... think again... better ones out there!

I booked and paid for an all-inclusive vacation. It was charged to my account and I received an email confirming the itinerary number. Now I need to see the possibilities of cancelling or rescheduling due to the Coronavirus. When I call the support line it asks for the itinerary number or linked phone number... it doesn't recognize neither and says that they can't find it in their system. When I look up my account on the website to see if it can be solved through there it says that I have no trips booked. I have been calling 20 days straight more than 25 times a day (many times on hold for 2 hours until I am disconnected). I have tried to connect on the chat line over 40 times, where I stay waiting for over 35 minutes and getting disconnected. I have sent various emails that haven't been replied. My trip is in a couple of days and there is practically no way I can contact these people! And the best part is... when I dial the option to plan (buy) a trip.. they answer in less than 1 minute! If I explain my situation and ask if I can put my mind at ease if the trip day comes and ı still can't talk to customer service... they simply say that they have no idea. I am extremely disappointed with their service.

Booked a trip for one of my employees using TD Expedia. He made it to Tunisia but when checking in for the return portion the ticket was not accepted. After talking to Expedia they said it was the airline's problem and to contact them. We contacted the airline and they said we have to deal with Expedia. After going back and forth with them it cost me an EXTRA $3850.00 to get him back to Montreal. TD for Expedia is the worst!

The deals might seem great online, assuming everything goes smoothly. However, if you run into issues like being charged for greater than the quote, you will not get any customer service. The company's motto is that they strive for perfection. But they have absolutely no idea what perfection is. Be prepared to be put on hold for up to 1.5 hours with no resolution. They are extremely nice but very incompetent. The problem is that they have no clout or decision power with their travel partners. So they will collect your money but the travel partners can charge or do anything they want. Go with Expedia or any other booking sites. Stay away from Expedia for TD. The few dollars of savings is not worth the hassle if you're charged more than the quote.

I pay a yearly fee, save 200k pts which are worth $1k approx. But prices seem high and no deal in the end, so why bother? I just book my trip and forget "rewards" via credit company. Not great selection.

I switched from a different bank to TD because I travel a lot and they had made promises that being with TD Bank would offer me great travel deals with ExpediaForTD. This could not be a bigger lie. I bought two flight tickets with ExpediaForTD, and both of them have changed their flight schedule last minute. Normally, when you shop with a company, and not directly with an airline, the company takes responsibility and takes care of everything they can to find you a better flight. However, ExpediaForTD managers just wasted my time by asking me endless questions, and promising me they would resolve the situation, which they never did. I only have a couple of weeks left before my trips, and I will miss my tours because of the extreme flight changes. And the insurance company does not pay for the damages, as it is before the trip. So, I had to pay AGAIN and purchase flights with a different company, so I can make it to my tours. I would also like to add that I have had good experiences with Expedia. However, my experiences with ExpediaForTD have been horrible. AVOID shopping with ExpediaForTD.