Avion call Centre
by LiisaWilki on Feb 6, 2024
1 out of 5 stars
Credit Card Reviews
RBC VISA Infinite Avion Consumer Reviews
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(71 reviews)
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Account Changes (1)
Agent/rep attitude (6)
Agent/rep availability (6)
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Agent/rep knowledge (5)
Agent/rep language skills (1)
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Cancellation experience (1)
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Claim - adjuster (1)
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Insurance: Flight Delay (1)
Interact. Voice Response (2)
On-hold times/transfers (2)
Online chat (1)
Phone wait times (19)
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Rewards (8)
Rewards and Redemption (2)
Rewards: Air Miles (3)
Security & Fraud Detection (3)
Travel (4)
Trip Booking / Changes (15)
Trip Cancellation (7)
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Website experience (2)
Review author
Absolutely the worst Customer Service compared to any other booking agency. They have “lost” all my travel credits, refused to address the issue, have no supervisor or management department, hang up on customers, refuse to adhere to their own policies. So frustrating and a waste of time and money. Shame on RBC for allowing this type of point system to exist.