Credit Card Reviews

RBC WestJet World Elite MASTERCARD Consumer Reviews

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(35 reviews)
RBC WestJet World Elite MASTERCARD
2 out of 5 stars:
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RBC- Poor Credit Card Services

by Paysinfull on Oct 23, 2017
3 out of 5 stars

To activate this card attempted 6 times. They do not deliver this card you have to go to the bank to pick it up ( waste of valuable time). At the bank they set it up wrong, so I returned to the bank to get it rectified. Was told they couldn't help me, I needed to call. I called telephone banking twice- was on hold for 20 minutes each time. Couldn't wait so I hung up. Received a call from RBC .... "Hi we were wondering why you haven't activated your card?" In the end, no one helped, I finally got my card activated on my own through the website. Now I am trying to get the app working, app matches the activation process... FRUSTRATING! I will see if this card serves me this year, only because I want the Westjet rewards, if this is how the activity on this card is going to be I will not be renewing. Cardholder less than 30 days and already painful!

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Customer Service

by KMM on Dec 15, 2019
1.5 out of 5 stars

When my card was skimmed with this credit card, it took numerous phone calls to be issued a new one. Once I was issued a new one, it takes 5-10 business days for the new one to arrive. With the BMO World Elite MasterCard, a new one was issued without my need to call and arrived within 1-2 business days.

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