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RBC WestJet World Elite MASTERCARD Consumer Reviews

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(37 reviews)
RBC WestJet World Elite MASTERCARD
2 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:

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Agent/rep availability
66.7%
Agent/rep knowledge
66.7%
Agent/rep attitude
33.3%
Agent/rep callbacks
33.3%
On-hold times/transfers
33.3%
Phone wait times
33.3%
Rewards
33.3%
Travel
33.3%
US Dollars card
33.3%
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Awful

by Wished for WestJet Travel on Jan 29, 2018
2 out of 5 stars

Applying/receiving was easy.
Perks (WestJet) okay; a bit of a challenge to find available flights.
Customer service was awful. While individual people are nice if you ever get through they lie. I would repeatedly ask for confirmation if there were any other charges and they'd assure me there weren't but there always was.
There was also some glitch between my bank and this card and payments didn't connect. It's the only bill I've ever had trouble with; never did figure out the cause.
Net value was negative. Not worth the frustration and expense so I cancelled card.

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