Credit Card Reviews
BMO World Elite MasterCard Consumer Reviews
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(50 reviews)
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I pay my bill in full every month but now they call with a recorded message saying they need to speak with me - I call them back and I’m on hold for 3 hours (no joke)! When I finally speak to a real human, I’m upsold and told there are no issues with my card - they just want to upset me! 3 hours of my life I’ll never get back. The latest is not getting a bill anymore! 3 times this year and I’m only in month 7. I’ve lived in the same house for 15 years but somehow I’m not getting a bill???
Now if I call just to get my balance, I’m immediately transferred and out on hold for hours! I’m cutting up this card and will never get another!
Customer service is Zero waiting for hours no one answers. We have made a transaction by mistake and we want to cancel it, so we talk to the regular line no one answers for 1 hour, then we talked to the emergency, and the same thing happened.