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BMO World Elite MasterCard Consumer Reviews

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(38 reviews)
BMO World Elite MasterCard
2.1 out of 5 stars:
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Fine for years and now GARBAGE

by Dave F on Jul 27, 2022
1 out of 5 stars

I pay my bill in full every month but now they call with a recorded message saying they need to speak with me - I call them back and I’m on hold for 3 hours (no joke)! When I finally speak to a real human, I’m upsold and told there are no issues with my card - they just want to upset me! 3 hours of my life I’ll never get back. The latest is not getting a bill anymore! 3 times this year and I’m only in month 7. I’ve lived in the same house for 15 years but somehow I’m not getting a bill???
Now if I call just to get my balance, I’m immediately transferred and out on hold for hours! I’m cutting up this card and will never get another!

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Customer Service is Zero

by Al Ja on Apr 12, 2022
1 out of 5 stars

Customer service is Zero waiting for hours no one answers. We have made a transaction by mistake and we want to cancel it, so we talk to the regular line no one answers for 1 hour, then we talked to the emergency, and the same thing happened.

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