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BMO World Elite MasterCard Consumer Reviews

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(50 reviews)
BMO World Elite MasterCard
1.8 out of 5 stars:
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Still Waiting After Two Hours

by Marjorie on Oct 16, 2021
1.5 out of 5 stars

At this point, I am looking for another card. Worst customer service ever! Only good for air miles. They still charge a fee for every foreign currency transaction. I pay my bill monthly, but for those of you who don’t, my interest rate went up to 22.5%.

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5 hrs on hold

by Donna Salt on Aug 31, 2021
1 out of 5 stars

I have been trying to get customer service on the phone for over a week. Every time I call they say over 2 hours wait. I’m locked out for online with my MC, so today I decided to wait. I am still on hold it’s been over 5 hours! That is the worst customer service I have ever experienced. I don’t care how good the rewards are if the customer service don't care!!! Very angry and frustrated! I am going to cut up this card and move on. Don’t ever get this card!!! I will NEVER get an account with the bank either.

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