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BMO World Elite MasterCard Consumer Reviews

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(44 reviews)
BMO World Elite MasterCard
2 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:

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Phone wait times
83.3%
Blocked Account
22.2%
Billing/payments
11.1%
On-hold times/transfers
11.1%
Agent/rep language skills
5.6%
Card fee
5.6%
Insurance: Travel Medical
5.6%
Renewal experience
5.6%
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Agent/rep callbacks (2) Agent/rep language skills (1) Application (1) Billing/payments (2) Blocked Account (3) Card fee (2) Insurance: Travel Medical (1) Interest rate (1) On-hold times/transfers (3) Phone wait times (18) Renewal experience (1) Trip Booking / Changes (1) Website experience (1)
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Still Waiting After Two Hours

by Marjorie on Oct 16, 2021
1.5 out of 5 stars

At this point, I am looking for another card. Worst customer service ever! Only good for air miles. They still charge a fee for every foreign currency transaction. I pay my bill monthly, but for those of you who don’t, my interest rate went up to 22.5%.

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