Life Insurance Reviews

Industrial Alliance Life Insurance Reviews

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(31 reviews)
Industrial Alliance
1.7 out of 5 stars:
Customer service:
Value for Money:
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by happyhappy on Jan 27, 2022
5 out of 5 stars

I’m writing this review because all the good reviews look fake… My dad purchased life insurance with IA financial for his car loan. He passed away in October 2020. Due to covid and the fact he did not have a will it took forever for me to get everything filled out to send to IA. However, they kept in contact to make sure I was sending all the correct documents. Finally, by November 2021 everything was completed. I received a letter on January 15th saying they sent a cheque to the finance company to pay in full the rest of the loan. I’m shocked… all the bad reviews I was confident they wouldn’t pay.

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RUN

by Ahusbsusbk on Dec 2, 2021
1 out of 5 stars

Got SCAMMED into getting a life insurance policy with these people! I tried to cancel my application right away and they would not reply to me. They took money out of my account BEFORE even informing me that my application was approved. I now have to “surrender” my policy that I tried to cancel before it was even approved. I could only imagine how things would’ve been in the long run. RUN NOW

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Scam

by Hamed on Oct 2, 2019
1 out of 5 stars

This company is a fraud. After a year of playing around with our death claim and not responding they deny the claim with no valid reason. Of course, we are suing. Don't trust this fraud!

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Did you know that mortgage insurance is the same as life insurance but more expensive and offers less protection? By cancelling it and getting life insurance, you would typically save around 30%-40% for the same coverage.

Worse and worse

by lara on Apr 11, 2019
1 out of 5 stars

They opened a policy against my will. The worst company and service. One day I called Industrial Alliance for a submission, needed information to compare prices. Then, they sent by mail a contract without my interest. I did not sign the contract, they still charged me 60$ and sent my file to the recovery agency. Now I have a bad history.

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almost a scam!

by Calgary888 on Mar 25, 2018
1 out of 5 stars

They don't do what they tell you when you call the customer service and will mail you a warning to terminate the policy right away with a bunch of questions. If you're in your 50's, they will make any inquiries and process for you a hell because they want to get rid of you after paying them for years! In the end, your money for your dependents would just get sucked up by this leach business. Stay away!

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Review topics

assurance vie longue durée

by Civi on Oct 13, 2017
1 out of 5 stars

Je suis sur l'invalidité depuis environ 3 ans et j'ai tellement de problèmes à avoir mes chèques que ce n'est même pas drôle. Donc, si vous pensez prendre une assurance invalidité, surtout pas avec l'industriel alliance, aucune compassion pour les gens qui sont malades.

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Insurance cancelled

by Pauline on May 17, 2017
1.5 out of 5 stars

My husband took out a Life Insurance 24 years ago, never missed a payment in 24 years. Just got a letter saying 'Unfortunately your current premium level is not sufficient to keep your policy in force. We paid $38.33 for 24 years and now in order for me to keep my policy they want $82.37 a month, more than double. We are just getting a senior pension and cannot afford this so we loose it all. Thank IA for nothing.

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